Opex Personnel has successfully achieved ISO 9001

CASE STUDY: Opex Personnel

We are pleased to share that Opex Personnel has successfully achieved ISO 9001!

Opex Personnel

Another great success for Compliant as we supported Opex Personnel, through UKAS accredited ISO 9001 certification.

Opex Personnel is a recruitment agency, predominantly for the distribution and logistics sector. The business covers the South West with an office based in Swindon.

They are experts in the provision of temporary & permanent staffing solutions in a multi-sector market and delighted to have recently achieved the internationally recognised standard for quality; ISO 9001.

What Opex Personnel had to say:

This week we interviewed Opex Personnel’s Regional Manager, Ashlea Thompson to get her feedback on the business becoming certified.

Ashlea explained “the business is only 6 years old and for us it was all about getting processes and policies in place. We wanted ISO 9001 to support tender submissions and to be able to demonstrate that we are offering the highest level of customer satisfaction.

ISO sets the standard of quality. We are a very customer focused and committed to delivering the best service. The certification also demonstrates our commitment to our staff as well.”

When asked about delivery from Compliant Ashlea shared “Mark is amazing. I’d be really sad if I had to work with someone else. I was nervous about the entire process and Mark held my hand throughout. He was on the end of the phone day and night. He stepped in to help when I got confused and guided us as a business. I would highly recommend Compliant.”

Ashlea Thompson

What we had to say:

Compliant Director and BSI Lead Auditor, Mark Henderson commented on the recent partnership with Opex Personnel: “Opex are a great company for Compliant to have on board. We are seeing more and more recruitment agencies enquiring about ISO 9001 as they want to give customers that extra assurance.

Ashlea and the team at Opex Personnel were great and we are thrilled they have successfully achieved ISO 9001. We look forward to an ongoing working relationship and are excited to see how becoming certified will support the business.”

Mark Henderson

Getting started:

There has never been a better time to invest in ISO certification. Show your commitment to quality management, the environment or occupational health & safety performance with a UKAS accredited ISO certification from Compliant. Contact us today to find out more on 0333 456 5000 or fill in our FREE quote calculator!

Related Articles

Benefits of ISO 27001

Benefits of ISO 27001 The pandemic has accelerated businesses in transitioning from physical to digital work. Processes have become faster and more convenient to finish. However, the downside of...

What is ISO 27001?

What is ISO 27001? ISO 27001 is a standard that is recognised internationally for handling the risks that are linked to the information that is in your company’s possession. With certification to...

ISO 9001 Principles

ISO 9001 Principles: Should you invest in an ISO certification? IS0 9001 principles When you buy a product or a service, you always ensure that it gives you the best value for your money. You don't...

Get In Touch

H/O North East
Doxford International Business Park,  4 Admiral Way, Sunderland, Tyne and Wear, SR3 3XW

Call us on 0333 456 5000