CASE STUDY: NCC Education
NCC Education achieves continued ISO 9001 certification with Compliant.
Why NCC Education decided to invest in ISO 9001
NCC Education Ltd is a global provider and awarding body of qualifications; providing students with the opportunity to earn internationally recognised British qualifications. The international business offers studies at Accredited Partner Centres, either through the classroom or online.
We interviewed Contracts and Compliance Manager, Adrian Ford to hear his thoughts on the company’s continued certification and how he found the audit process.
Adrian explained “We decided back in 2021 to invest in ISO to give stakeholders the assurance that our internal processes were up to scratch and adhering to an internationally recognised quality standard.
Having ISO 9001 shows our commitment to high quality services and being a UKAS accredited standard gives us the international recognition that we were looking for.”
The Process
Compliant’s Internal Audit Manager Danielle Barry worked directly with Adrian to carry out a GAP Analysis and identify what documents the company needed ahead of audit day.
As part of Compliant’s support an audit manager will collate all of the documentation needed on behalf of each client and develop a bespoke management system that is shared electronically with the auditor ahead of audits and surveillances.
Danielle explained “We work closely with all of the certification bodies and understand the questions that crop up on audit day; which means we can easily identify what documents clients are missing and how they can put appropriate measures in place to adhere to the ISO standard of their choice.
NCC Education were great at preparing everything required for audit day and sailed through their surveillance audit with only 3 opportunities for improvement.”
The Outcome
When asked about the experience with Compliant Adrian highlighted that “We were very happy with the process and the dedication from Compliant in helping us get audit ready.
Compliant’s assistance was extremely useful; they made sure that we didn’t have any gaps ahead of audit day and helped us to answer auditor questions when they came up. Danielle also stayed online with us throughout the surveillance; guiding us through the process. We were pleased with the outcome and glad to have achieved continued certification.”
Compliant Director Mark Henderson commented “NCC Education is another valued client of ours and we were thrilled to see so many businesses achieving continued certification with our support. Adrian and the team have been responsive to all of our recommendations and with Danielle’s support had everything ready and in place for the auditor ahead of audit day. A great result for NCC Education and the team. Well done everyone.”
Getting started:
There has never been a better time to invest in ISO certification. Show your commitment to quality management, the environment or occupational health & safety performance with a UKAS certified ISO certification from Compliant. Contact us today to find out more on 0333 456 5000 or fill in our FREE quote calculator!
Related Articles
What are the benefits of ISO 45001 certification?
What are the benefits of ISO 45001 certification? ISO 45001 and the benefits In this article, we explore the benefits of ISO 45001 certification and explain why clients are partnering with Compliant...
Compliant supports telecoms provider to gain ISO standards
Compliant supports telecoms provider to gain ISO standards Newcastle based global telecoms provider, LM Global, have gained UKAS accredited ISO standards 9001, 14001, 45001 & 27001 after...
Compliant’s ISO 14001 certification guide
Compliant's ISO 14001 certification guide In this article we provide a detailed ISO 14001 certification guide. ISO 14001 is one of our most popular standards alongside ISO 9001, ISO 27001 and ISO...
What is a PESTLER?
What is a PESTLER? As part of our ongoing payments, we offer internal audit support and prepare documents that adhere to certain clauses within each of the ISO standards we offer. In a previous...
What is a SWOT analysis?
What is a SWOT analysis? As part of our ongoing payments, we offer internal audit support and prepare documents that adhere to certain clauses within each of the ISO standards we offer. In a...
ISO support proves to be a real life-saver for national charity
ISO support proves to be a real life-saver for national charity Expert ISO consultancy provider, Compliant, are celebrating as they support a national charity to gain prestigious environmental...
Exploring ISO 45001 compliance
Exploring ISO 45001 compliance In this article we will be exploring ISO 45001 compliance and how we support businesses in adhering to the clauses set out in this popular standard. The International...
What is ISO 14001 certification?
What is ISO 14001 certification? ISO 14001 is a globally recognised standard that outlines the specifications for an environmental management system. ISO 14001 certification is suitable for any...
Turnmill Engineering have their sights set on further growth with ISO certification
Turnmill Engineering have their sights set on further growth with ISO certification Turnmill Engineering, based at Washington Business Centre, have their sights firmly set on ongoing growth as they...
What is ISO 14001 certification?
What is ISO 14001 certification? ISO 14001 is a globally recognised standard that outlines the specifications for an environmental management system. ISO 14001 certification is suitable for any...
Get In Touch
H/O North East
Doxford International Business Park, 4 Admiral Way, Sunderland, Tyne and Wear, SR3 3XW
Call us on 0333 456 5000
Recent Comments