CASE STUDY: Levant Office Interiors
Successfully achieves continued ISO 9001 & 14001 certification with Compliant.
Why did Levant Office Interiors initially decide to invest in ISO?
The established north east business provides a complete solution for furniture, seating, fit out and storage requirements. Having over 20 years experience in the industry, they’re experts in creating workspaces that inspire.
Levant have a large client base which includes many local authorities, universities and colleges, many of which require their supply chain to have UKAS accredited ISO certification.
Owner of Levant, Steve Allan, initially approached Compliant in 2021 to discuss gaining ISO certification. Gaining the standards later that year, Steve commented, ‘As a registered provider on the NEPO (North East Procurement Organisation) portal, we were made aware that in order to be included in specific frameworks, our business would be required to have ISO 9001 certification, the standard for quality.
In order to maintain and grow the business, we made the decision to invest in both the quality and environmental management systems. This would not only give us the credibility and quality assurance that our customers expect but would also provide evidence that we work to the highest standards without the need to provide further documentation when completing supplier qualification documentation.’
The Compliant team worked alongside Steve to ensure all documentation was in place and up to date in time for the yearly surveillance audit. To ensure the process was as easy as possible with minimum disruption to Levant, a joint audit was organised for both standards with Compliant’s internal audit manager, Danielle Barry, organising suitable and convenient dates with the external certification company.
Keeping in regular contact with Steve, all documentation was revised and updated to ensure everything was in place and prepared for the surveillance audit, throughout the process, the team at Levant were keep up to date with progress. Steve commented, ‘There can be a lot of documentation to keep up to date with and having Compliant on hand to support with this really helps us. Danielle keeps us up to date and sends timely reminders which ensures that we update documentation where necessary and upload to the online folders.
Compliant’s support allows us to focus on running the core business and takes away the aspect of having to prepare paperwork.’
Following the successful surveillance audit, Levant were delighted with the outcome and their continued certification to ISO 9001 & 14001.
Steve finished by commenting, ‘To once again have a successful surveillance audit is a real credit to the business and to the support we receive from Compliant.
By having the two internationally recognised standards, our business can continue to be a valuable member of important supply chains and opens the door for many more opportunities. We are grateful to the Compliant team for their ongoing support and a big thank you to Danielle for organising everything for us.’
Internal audit manager, Danielle Barry, who liaised with Steve throughout their surveillance audit commented, ‘It’s great for us to know that our clients are benefiting from gaining and maintaining their ISO standards. We know it can be a daunting and stressful process for many businesses, however, with our support and guidance, they’re reassured and fully prepared for their yearly audits.
Well done to the Levant team for another great result.’
There has never been a better time to invest in ISO certification. Show your commitment to quality management, the environment or occupational health & safety performance with a UKAS certified ISO certification from Compliant. Contact us today to find out more on 0333 456 5000 or fill in our FREE quote calculator!