North East ISO consultants support recruitment business to gain ISO 9001.
Experiencing a huge increase in demand for their services, Sunderland based ISO consultants, Compliant, are celebrating as they support national recruitment provider, Sisko Group to gain UKAS accredited ISO 9001.
Hampshire based Sisko Group, provide workforce solutions across a range of sectors, providing bespoke labour supply in the UK, they started working on the project with Compliant in June 2023 and have recently gained the internationally recognised quality standard.
Compliant, who were launched in 2017 by owner and BSI trained lead auditor, Mark Henderson, have grown year on year with a particular requirement for their services for businesses who are looking to grow their customer base, improve quality within their organisations or are looking to tender for Government or local authority contracts.
Operations Manager of Sisko Group, Jenny Lewis, was delighted with the support received from Compliant and the successful outcome of the project, commenting, ‘The whole process was certainly easier than I thought, with limited experience of ISO within our team, we really needed a consultant to hand-hold us through the journey and train us up on the system and that’s certainly what we received from Compliant.
I certainly thought we would have to be involved a lot more than we were so it was great that we were able to go through the process while still being able to work on our own business and not take too much resource from that.
The whole team are delighted to have gained the certification, the standard solidifies everything we are trying to achieve and confirms we have the correct procedures in place.’
Managing director of Compliant, Mark Henderson, who worked with the Sisko Group team, was impressed by their attitude and dedication to the project, commenting, ‘We know that gaining an ISO standard can be daunting and many businesses feel that a lot of their time and resources will be tied up during the process, however, with our tailored support, this doesn’t have to be the case.
We’re there to support our clients and guide them through the process and this has been evidenced brilliantly with Sisko Group. The team were responsive and reactive so we were confident that the surveillance audits would go to plan which is exactly what happened.
We like to work with a flexible approach and timeline as we know many businesses don’t have the internal resources to manage such large projects, this enables our clients to be supported and guided through the ISO process with confidence and reassurance. A huge well done to the Sisko Group team, we look forward to working with them in the future.’
For more information on Compliant’s services or for a no-obligation proposal, visit their website at www.compliantfm.com