CASE STUDY: Rise Elevator

CASE STUDY: Rise Elevator

Lift installation, maintenance and repair specialists, Rise Elevator recently celebrated achieving their ISO 9001 certification. The North East based business, run by leading Lift Engineer, Kris McGough is taking the industry by storm.

Rise Elevators’ growing team of dedicated engineers are leading the way in lift standards, being one of the only local, lift service providers to offer lift audits.

A dedication to the delivery of the highest quality lift services has enabled Rise Elevator to thrive. It is now appointed lift auditor for the NHS and several other large organisations.

Gaining ISO 9001

The pressure of the COVID-19 pandemic has forced businesses to review their business processes.

After learning about the benefits of becoming ISO 9001 certified, Rise Elevator knew it would be an advantageous certification. Gaining this certification not only supports compliance, but displays Rise Elevator’s commitment to client and employee satisfaction.

Becoming ISO 9001 certified supports Rise Elevator’s mission in developing best practice across the industry.

What is ISO 9001?


ISO 9001:2015
 is the world’s most recognised quality management system standard. Organisations that hold an ISO 9001 certificate are recognised in the UK and internationally for high quality.

Gaining ISO 9001 certification improves efficiency and profit margins. It also supports businesses in winning and retaining business and helps businesses to stand out from competitors.

Rise Elevator’s MD explains:

“We wanted to gain a certification that would set us apart from other Lift installation companies. ISO 9001:2015 was the perfect fit as it demonstrates our commitment to quality services. I am extremely proud that Rise Elevator has achieved this certification. We look forward to pursuing additional certifications in the future.

We have a reputation for auditing, repairing and installing high-quality lifts for a range of clients. The ISO 9001:2015 certification demonstrates that we have consistent processes in place to deliver the highest quality.

A big thank you to Compliant for supporting us through every step of the process and helping us to become certified.”

Kris McGough 

What we said:

“Working with Rise Elevator has been fantastic from start to finish. The synergies between our businesses have enabled us to work closely and to support business development activities across the North East.

Kris’ team is completely dedicated to delivering the highest quality of services, which made ISO 9001 the perfect certification. We are excited to see what the future holds for Rise Elevator and its growing team. Well done everyone.”

Mark Henderson

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